Hidden Wonder Travel LLC Terms and Conditions.
These Terms and Conditions ("Terms") govern the provision of travel-related services by Hidden Wonder Travel LLC ("we", "us", "our") to the client ("you", "your"). By booking travel services through us, you agree to be bound by these Terms.
2. Booking and Payment
- All bookings are subject to availability and confirmation.
- A deposit may be required at the time of booking. Full payment must be received by the specified due date.
- Prices are subject to change until full payment is received.
3. Cancellations and Refunds
- Cancellation policies vary by supplier (airlines, hotels, tour operators). We will inform you of applicable terms at the time of booking.
- Refunds, if applicable, will be processed according to the supplier’s policy and may be subject to administrative fees.
- No refunds will be issued for unused services or no-shows.
4. Travel Documents and Requirements
- You are responsible for ensuring that all travelers have valid passports, visas, and any required health documentation.
- We are not liable for any denial of entry or travel due to incomplete or incorrect documentation.
5. Changes and Amendments
- Changes to bookings may incur additional charges and are subject to availability.
- We reserve the right to correct errors in advertised or confirmed prices and itineraries.
6. Liability
- We act solely as an agent for suppliers and are not liable for acts, omissions, or failures of third parties.
- We are not responsible for delays, cancellations, or disruptions due to force majeure events (e.g., natural disasters, strikes, pandemics).
7. Insurance
- We strongly recommend purchasing comprehensive travel insurance to cover trip cancellations, medical emergencies, and other unforeseen events.
8. Complaints and Disputes
- Any complaints must be reported to us promptly during travel. We will make reasonable efforts to resolve issues.
- These Terms are governed by the laws of the state of Illinois in the United States of America, and any disputes shall be resolved in the courts of Cook County, Illinois.
9. Privacy
- We collect and use your personal information in accordance with our Privacy Policy, available on the Privacy Policy page of this website.
10. Acceptance
By confirming a booking with us, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.