At Hidden Wonder Travel, we strive to provide exceptional travel experiences. We understand that plans can change, and we aim to be transparent about our refund practices. This Refund Policy outlines the conditions under which refunds may be issued for travel services booked through us.

Refunds may be available under the following circumstances:

• Cancellation of travel services by the supplier (e.g., airline, hotel, tour operator)
• Cancellations made within the supplier’s allowable refund window
• Significant changes to itinerary or service availability initiated by the supplier

Refunds are subject to the terms and conditions of the individual suppliers and may include cancellation fees or non-refundable components.

The following items are typically non-refundable:

• Service fees charged by Hidden Wonder Travel
• Travel insurance premiums
• Visa processing fees
• Non-refundable airline tickets, hotel bookings, cruise bookings or tour packages as specified at the time of booking

To request a refund, you must:

• Submit a written cancellation request to [email protected] or via our website
• Include your booking reference number and reason for cancellation
• Allow up to14 business days for processing

Approved refunds will be issued:

• To the original payment method used at the time of booking
• In the original currency of payment
• Within 30 days of approval

We are not responsible for delays caused by banks or payment processors.

Refunds may not be available for cancellations due to force majeure events (e.g., natural disasters, pandemics, political unrest) unless permitted by the supplier’s policy.

We reserve the right to update or modify this Refund Policy at any time. Changes will be posted on our website and will apply to future bookings.

For questions or assistance regarding refunds, please contact us by e‑mail at the email address provided on this website.